Shipping policy

Shipping Policy

At Charm Pop Party, we’re committed to getting your order to you quickly and securely. Please review the details of our shipping policy below:

Processing Time

  • Most orders are processed and shipped within 2 business days (excluding weekends and holidays).

  • DIY Charm Kits require additional preparation and ship within 7 business days.

  • Custom items may take longer, and we’ll clearly communicate any expected delays at checkout.

Shipping Methods & Delivery

  • We partner with trusted carriers such as UPS and USPS to ensure reliable delivery.

  • Delivery times vary by location, but most U.S. orders arrive within 3–7 business days after shipment.

  • Expedited shipping options may be available at checkout.

Shipping Costs

  • Shipping rates are calculated at checkout based on your order size, weight, and location.

  • Occasionally, we may offer free shipping promotions—be sure to check our site for current offers!

Tracking Information

  • Once your order ships, you’ll receive an email with your tracking number so you can follow your package’s journey.

  • If you have any questions about your shipment, please contact us—we’re happy to help.

Shipping Address

  • Please confirm your shipping address carefully at checkout. Charm Pop Party is not responsible for delays, lost packages, or additional shipping charges due to incorrect addresses provided by the customer.

Lost or Damaged Packages

  • If your package is lost or arrives damaged, please contact us within 7 business days of the expected delivery date. We’ll work with the carrier to resolve the issue and ensure you receive your items.

For any questions about our shipping policy, please email us at info@charmpopparty.com.